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Terms & Conditions


All Prices are fixed and delivery charges are extra.

All prices are quoted in INR. The prices displayed include Goods and Services Tax (GST) or any other alternate indirect tax, but do not include a delivery charge. If the GST rate applicable on the date of the order is changed after the order has been made, the change will be reflected in the price of items without you being notified.
The delivery charge for each order will be the same, regardless of the size or weight of your order. Our standard delivery fee is Rs xxx.

Payment methods
You can pay for your goods in advance by Credit Card or Debit Card at the MSOSA Payment Gateway .
You will receive the required invoice document in the Shipping Confirmation e-mail.

Ordering/conclusion of contract
Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation.

Delivery will be made within one week of receiving the payment .
During open box deliveries, while accepting your make sure that nothing is broken or missing .

We will endeavour to deliver your order to an address in India, in the fastest possible time. If your order does not arrive by the scheduled date, please contact us at the contact number given below.

Withdrawal of Order
Return will only be encouraged in case of a size difference or wrong delivery item .

If the item you have received is defective, please notify us promptly.
We guarantee an exchange of any returned items provided that all items are returned in the same condition they were in upon your receipt. This means the items should not have been damaged, soiled, washed, altered or worn (other than to try the item on) and that any labels or tags should be intact.

PLEASE NOTE: that item(s) returned to us for reasons not due to our error or defective product(s) will not have return postage/shipping costs refunded.

Lost in Transit
We cannot be held responsible for returned packages lost in transit: as you are responsible for returning the items to us, we recommend sending the packages by recorded/special delivery.

Our Liability
We are not responsible for indirect losses due to an event that is beyond our reasonable control, which includes (but is not limited to) fire, flood, storm, riot, civil disturbance, war, nuclear accident, acts of God, acts or regulations of any governmental or supranational authority, war, riot, strike, lock-out and industrial disputes, and terrorist activity. Our maximum liability shall be limited to the total price of your order.

Colours and measurements
We make all reasonable efforts to accurately display the attributes of our products, including composition and colours. The colour you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colours.

The measurements given on a product are only approximate and may vary depending on the material used in its production.

If you do not receive your Product/s within xx days please notify us by email.

Governing Law
These Terms and Conditions shall be exclusively governed by and construed in accordance with the laws of India and you irrevocably submit to the exclusive jurisdiction of the courts of India.

Although we have tried to ensure that the information and/or material contained on this website is correct, it does not make any representations or warranties that the information and/or material contained on this site is accurate, complete, or current, or that use of the site is FREE of the risk of viruses or other damage.

We reserve the right to withdraw any products from the website and may refuse to process an order for any reason at any time.

Contact Us
If you have any questions or concerns about our use of your personal information, please email us at xxx, or write to us at: xxxx

MSOSA is not registered with 80G.

We are fully compliant with 12A